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About Us Cheeky Gifts are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at enquiries@cheeky-gifts.co.uk. Our Contact details: Cheeky Gifts 3 Fivefields Close Watford Hertfordshire WD19 5BZ United Kingdom Phone: 020 8421 5938 Fax: 020 8421 5176 Email: enquiries@cheeky-gifts.co.uk Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy to add them to the shopping cart. After you have finished your selection you will be asked for a few details that we need to be able to satisfy the order. We accept Visa, Mastercard, Switch, Maestro, American Express, Delta, Electron, JCB, and Solo. As well as ordering online, you may send your credit card information and order details via phone, fax, or email. Your credit card company will convert the transaction to your own currency should you be shopping from outside the UK. Shipping And Handling Click here to view our delivery charges. Delivery Schedule While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are despatched within 2 working days unless otherwise stated. Back Orders If we are unable to despatch your order within the time stated we will contact you by e-mail with an estimated despatch date and offer you the option of cancelling the order. Tax Charges Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties. Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Click here to view our security information. Guarantee We guarantee your satisfaction. The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors. Reaching Us If you need to reach us, please email us on enquiries@cheeky-gifts.co.uk, alternatively, you can call on 020 8421 5938 (International +44 020 8421 5938) or fax us on 020 8421 5176 or write to us at 3 Fivefields Close Watford Hertfordshire WD19 5BZ United Kingdom Privacy Policy We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Click here for our full Terms & Conditions, including our Privacy Policy. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes Returns Policy If you are not satisfied with the goods you have a right to cancel the contract, return the goods and receive either a full refund of your monies or replacement goods. Please contact us on 020 8421 5938 or enquiries@cheeky-gifts.co.uk indicating the reason for your return. We will give you an address for return. Please wrap the package securely. We will notify you by e-mail of your refund once we have received and processed the returned item. Return postage will only be refunded if goods are faulty, in an unsatisfactory condition, or sent in error. Click here to use our Currency Converter Click here to read our full Terms & Conditions We take security very seriously - click here to find out more